FAQs( STRAIGHT ANSWERS )

Asked often, answered plainly.

If your question isn't here, ask it directly. We reply within 48 hours.

01 — Ordering

Hit Start a video and enter your product brief, name and email. We create your account and email you a sign-in link to your console. There you choose the format, length and orientation (vertical or horizontal), see your price and check out with PayPal. The Director starts as soon as payment clears.

Who the video is for, what you’re launching, how it should feel, any must-have shots or lines, and how it should end. In your console you can share brand assets: logo, colours, fonts, product shots, existing footage. You don’t need a script or storyboard. Writing those is the Director’s job.

Product launch videos, teasers, promos and explainers, from a 15-second social teaser to a multi-minute explainer. Every video is Full HD (1080p), in horizontal 16:9 or vertical 9:16.

Yes. We never publish or share your brief. The only exception is the generation models that need parts of your brief to make your video, and they receive it under their API terms. Portfolio pieces are only shown with your permission.

02 — Pricing & credits

You pay $2 per second of finished Full HD video, vertical or horizontal. A 30-second launch film is $60. New customers get 50% off their first 3 videos. See pricing for details. The script, storyboard, voiceover, music, verification and one repair loop are all included.

Like tokens on an AI platform. Credits are seconds of finished video, bought upfront. A 30-second video uses 30 seconds of credit. Model usage, rendering, voice and music are all covered, with no extra charges.

Yes. The minimum purchase is 15 seconds, which is $30. There’s no maximum.

All payments are processed securely through PayPal, upfront. Production starts as soon as your payment clears.

Every video is Full HD (1080p). Choose horizontal 16:9 for websites, product pages, YouTube and presentations, or vertical 9:16 for Reels, TikTok, Shorts and Stories. The price is the same either way.

03 — Delivery & repairs

Most videos are delivered within 3–5 hours of payment clearing. That’s a target, not a guarantee. Longer films and complex briefs can take more time, and we’ll let you know if yours is running long.

A production-ready Full HD MP4 at the length and aspect ratio you ordered, ready to publish.

After delivery, tell us what to change, whether that’s a shot, a line, the music or the timing. The Director regenerates and re-verifies the affected parts and sends you an updated MP4. Your first repair loop is complimentary. Repairs refine the video you ordered; a new concept or a longer length is a new order.

Additional repair loops are available. Get in touch and we’ll sort it out.

04 — Rights & usage

Yes. Every video is delivered production-ready and cleared for commercial release, including ads, paid social, product pages, launches, events and broadcast.

Once your order is paid, we assign to you all rights we hold in the final video, and you’re free to use it however you like within our terms. Brand assets you supply remain yours throughout.

Only with permission. We don’t generate the likeness or voice of real, identifiable people without their documented consent, and we don’t use trademarks you don’t own or have rights to.

Some platforms and jurisdictions require disclosure of synthetic media. You’re responsible for following the rules where you publish. If you’re unsure, ask us and we’ll point you in the right direction.

05 — The technology

Veo and Seedance for video generation, ElevenLabs and Suno for voiceover and music, GPT-6 Astra and Fable 5.1 for ideation and storyboarding, Claude Opus 5.5 for motion design, Remotion and Hyperframes for compositing and rendering, and GPT Image 2.5 and Nano Banana Pro for images and stills. The stack evolves as better models ship.

Our orchestration layer. It turns your brief into a script and storyboard, validates the plan, casts a model for each role, sends and receives every generation request, checks each output, assembles the cut, verifies the complete video and repairs anything that fails, before delivering your MP4.

The Director picks the best model for each role, but if you have a preference, mention it in your brief and we’ll take it into account.

From $2 a second

Got a launch coming? Have the video in hours.

Send a one-paragraph brief. The Director scripts, storyboards, generates and verifies your film, then delivers a production-ready MP4 — typically within 3–5 hours.

Start a video Full HD · $2/second · Vertical or horizontal · One repair loop included